Article On To Improve E Commerce In Internal Auditing - E-business Guide Results for Article On To Improve E Commerce In Internal Auditing (Page 4)
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For Ceridian, it Pays to Provide High-Quality Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY)
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Next Generation Audio Conferencing
by Citrix Online
September 10, 2009
- (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.
(WHITE PAPER)
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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER
by Sun Microsystems, Inc.
June 01, 2008
- (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.
(TECHNICAL ARTICLE)
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Global Commerce Enabler Achieves Instant ROI with AventX
by STR Software
May 07, 2009
- (Free Research) MasterCard International implemented Oracle E-Business Suite (EBS) in January 2000 and required a document delivery solution capable of intelligently distributing high volumes of purchase orders each month. After a competitive evaluation, MasterCard determined AventX Oracle Connector was the only solution that could meet its needs.
(CASE STUDY)
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Microsoft Office SharePoint Server 2007
by Microsoft
September 15, 2009
- (Free Research) Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
(WHITE PAPER)
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Presentation Transcript: The Future of Information-Centric Security
by Palisade Systems, Inc.
September 04, 2009
- (Free Research) Read this presentation transcript to learn what speaker Rich Mogull has to say about the importance of data protection and the future of security in terms of the way security decisions and security breaches affect business.
(PRESENTATION TRANSCRIPT)
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Beyond Backup Ezine: Disaster Recovery Strategies for Branch Offices
by Overland Storage
July 09, 2009
- (Free Research) The July/August issue of CIO Decisions Ezine focuses on disaster recovery in remote and branch offices, especially in midmarket organizations. Read this issue to learn some great tips and techniques for increasing your remote workers' ability to bounce back after an unfortunate event.
(EZINE)
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Microsoft Online Services Business Value
by Microsoft
June 01, 2009
- (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
(WHITE PAPER)
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Automation on Demand: Creating an Efficient and Cost Effective AP Solution
by Esker Inc.
July 10, 2009
- (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
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Open, Manage, and Accelerate SSL Encrypted Applications
by Blue Coat
September 01, 2007
- (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.
(WHITE PAPER)
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Information Security Essential Guide to SIMs
by Information Security Magazine
November 17, 2009
- (Free Research) Security information management systems can now be used for proactive risk management and business intelligence. This Essentials Guide explains how this can be achieved. Read on to find articles that cover topics like today's SIM trends, incident response, threat management, and data analysis.
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The Forrester Wave: Web Content Management For External Sites, Q2 2009
by SDL Tridion
June 01, 2009
- (Free Research) Check out this report, which examines the findings of a Forrester evaluation of ten leading web content management vendors, to learn about the strongest performers in WCM.
(ANALYST REPORT)
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Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing
by SDL Tridion
March 02, 2009
- (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
(ANALYST REPORT)
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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success
by Infor CRM
October 23, 2009
- (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WHITE PAPER)
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The Friendly Face of IT: User-friendly IT Management
by Numara Software
January 06, 2009
- (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST)
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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit
by Microsoft
September 09, 2009
- (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
(WEBCAST)
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Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
by Microsoft
June 28, 2007
- (Free Research) This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
(WHITE PAPER)
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Microsoft Dynamics CRM Online Case Study: High Five Sportswear
by Microsoft
September 09, 2009
- (Free Research) Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
(CASE STUDY)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
by Sprint
July 23, 2009
- (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT)
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM
by Oracle Corporation
June 10, 2009
- (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
(VIDEO)
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Sharepoint E-Zine Volume 6: How to Control Workflow Behavior with Custom Lists
by SearchWinIT
January 19, 2009
- (Free Research) Learn how to integrate change management into a document library using SharePoint's own framework.
(EZINE)
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Case Study: Blount Overcomes Operational Efficiency Challenges
by CDC Global Services - Catalyst
September 17, 2009
- (Free Research) In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more.
(CASE STUDY)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
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Sterling Commerce: Managed Services
by Sterling Commerce
September 01, 2009
- (Free Research) Sterling Commerce Managed Services include Business-to-Business (B2B) integration solutions, allowing trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, Sterling Commerce Managed Services provide organizations of all sizes with the ability to trade and collaborate.
(WHITE PAPER)
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