B2B Customer Problem Tracking Trending Resolving - E-business Guide Results for B2B Customer Problem Tracking Trending Resolving (Page 3)
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Managing Performance Through the Web Application Delivery Chain - IDC
by Gomez
October 05, 2009
- (Free Research) In this paper Gomez poses several questions to Tim Grieser, vice president of IDC's Enterprise System Management Software program, on behalf of Gomez's customers. Read on to learn the answers to some of the most important questions regarding web-based applications.
(WHITE PAPER)
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Turning Virtual Sprawl into a Good Thing
by Hewlett-Packard Company
December 09, 2009
- (Free Research) This white paper discusses how HP Discovery and Dependency Mapping can be your key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
(WHITE PAPER)
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Sawmill 8 - Web Log Analysis Tool
by Flowerfire, Inc.
May 19, 2009
- (Free Research) Sawmill is a powerful hierarchical log analysis tool that runs on every major platform and operating system.
(TRIAL SOFTWARE)
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Sales and Marketing: The New Power Couple
by Microsoft
December 01, 2008
- (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER)
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VUE Software: Enterprise Incentive Management
by CSSI
VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital
by SAP AG
July 01, 2007
- (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.
(WHITE PAPER)
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Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services
by Infoblox
March 02, 2009
- (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER)
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The Trends and Direction of Enterprise Architecture (EA)
by Infosys Technologies Limited
February 01, 2009
- (Free Research) Infosys' Enterprise Architecture (EA) Survey 2008-09 reveals that EA enables business transformation, its practices continue to mature, and increased outsourcing of EA functions is a strong future possibility.
(ANALYST REPORT)
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Foundation of Green IT
by CDI Information Technology Services
October 09, 2009
- (Free Research) This book addresses the key topics related to “green” technology trends and gives you a plan in many key areas to embark on savings for your company.
(EBOOK)
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VUE Software: Insurance Commission & Incentive Compensation Management
by CSSI
VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.
(SOFTWARE PRODUCT)
GO TO DETAILED REPORT
HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server
by Hewlett-Packard Company
September 01, 2009
- (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
(WHITE PAPER)
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The Work-at-Home Agent Model for Improved Customer Loyalty
by inContact
December 03, 2009
- (Free Research) Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more.
(WHITE PAPER)
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Business Intelligence: Putting Information to Work
by SAP AG
January 23, 2009
- (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
(WHITE PAPER)
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Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers
by inContact
December 03, 2009
- (Free Research) This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.
(WHITE PAPER)
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Ensuring Successful Manufacturing Execution in the Fabless Semiconductor Model
by SAP AG
September 17, 2008
- (Free Research) The number of semiconductor companies adopting a fabless manufacturing model continues to increase. And to thrive in this highly competitive market, the fabless company must produce the best product designs for its intended market. This SAP Executive Insight examines the growing trend toward the fabless manufacturing model.
(WHITE PAPER)
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The Importance of a Cloud Storage API - New Information Management Capabilities and Revenue Streams for ISVs
by Iron Mountain Digital
October 15, 2009
- (Free Research) As Storage Switzerland writes, APIs such as Iron Mountain’s Archive Services Platform API allow ISVs greater control than do cloud NAS gateways over how and where data is stored. Read this Technology Brief from Storage Switzerland to learn more.
(WHITE PAPER)
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CRM and Social Networking: Engaging the Social Customer
by Microsoft
June 09, 2009
- (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
(WHITE PAPER)
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Transforming Customer Service into a Strategic Asset
by Microsoft
February 06, 2008
- (Free Research) View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset.
(WEBCAST)
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Virtual Servers, Real Savings
by CDW Corporation
September 09, 2009
- (Free Research) With server virtualization, you do more with less. Instead of filling your data center with underutilized boxes, you run multiple operating systems and applications on a single physical machine. You make the most of your space while taking full advantage of your hardware investment. Read this whitepaper to learn more about these benefits.
(WHITE PAPER)
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Best Practices for Deploying Collaborative BI
by Tableau Software
May 2008
- (Free Research) This paper will show you how to navigate around the usual hurdles and deliver collaborative BI that works.
(WHITE PAPER)
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The Top 5 Challenges in Processing Customer Orders And How To Solve Them
by Esker Inc.
July 2009
- (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
(WEBCAST)
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Meeting the Growing Need for Real-Time Data Movement in the Enterprise
by Sybase, Inc.
September 2009
- (Free Research) Watch this webcast to learn the latest demands for data movement and replication within the enterprise. Sybase will also feature the new release of Replication Server, designed to address the growing needs of guaranteed data movement, with unprecedented performance for real-time data delivery even within heterogeneous data environments.
(WEBCAST)
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Responding Quickly to Changing Markets: Anticipate, Adapt, Excel
by SAP AG
January 2009
- (Free Research) This paper examines how to tap into the potential of your nimbler organization by instituting efficient operations. Learn how to predict and respond quickly to changing market trends and customer demands.
(WHITE PAPER)
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SAP NETWEAVER BPM - Industry Trend Reports
by SAP AG
January 2009
- (Free Research) Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
(WHITE PAPER)
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Business Network Transformation: Product and Service Leadership
by SAP America Inc
October 2009
- (Free Research) For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
(WHITE PAPER)
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