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Analyzing the Total Cost of a Global Service Desk
by CompuCom Systems, Inc.
April 01, 2009
- (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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Best Practices for Event Management
by BMC Software, Inc
April 23, 2009
- (Free Research) This BMC webcast will present a methodology for identifying the metrics that have the most impact on critical business applications and for creating exception events to notify of critical application problems.
(WEBCAST)
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Achieving lean success - A Holistic Approach
by Infor
April 03, 2009
- (Free Research) Recently lean manufacturing has gone from an obscure and isolated practice to a mainstream, extensively publicized methodology that is well known throughout the manufacturing and supply chain industry. However, this does not mean it is entirely understood as a business practice, nor does it mean that it has been implemented to any large extent.
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PODCAST: Future Proofing your HP Business Critical Infrastructure
by Forsythe Technology Solution
October 19, 2009
- (Free Research) In this podcast, get a firsthand look into a virtual platform that is designed to meet your current and future IT demands. Learn how to right-size system capacity and improve workload scalability. Discover industry best practices to increase agility of applications and systems.
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Strategies and Best Practices: Reduce IT Costs with Red Hat Enterprise Linux and IBM Software
by Red Hat
November 24, 2009
- (Free Research) CIOs are focused on raising the ROI of IT, expanding business impact, and making innovations real. This whitepaper focuses on two high return options–license cost optimization and migration to a lower total cost infrastructure to deliver the same or better business value.
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Implementing Unified Communications (UC): How to Minimize the Pitfalls and Capitalize on Business Benefits
by Avaya
September 14, 2009
- (Free Research) As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
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Best Practices for Data Archiving
by CA
May 28, 2009
- (Free Research) This white paper will discuss what you can do to protect your company's data in case of an unexpected disaster. Having a disaster recovery plan is not only a smart business move, but in some cases it is mandatory for legal and regulatory reasons.
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Reducing Corporate Risk: Best Practices Data Protection Strategy for Remote and Branch Offices (ROBOs)
by i365, A Seagate Company
November 16, 2009
- (Free Research) This white paper examines the vulnerabilities of today’s remote and branch office IT landscape, and details the advantages of a disk-based backup and recovery strategy for managing and protecting the data contained in these systems.
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Five Easy Ways to Better Returns from Your Software Development Investments
by IBM
November 04, 2009
- (Free Research) Discover how investing in software development brings back returns with reduced cost and risk, improved time-to-market, and enhanced productivity by following the simple best practices discussed in this webcast.
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Making Enterprise Architecture (EA) Strategic with Business & Information Architecture
by Infosys Technologies Limited
September 01, 2008
- (Free Research) EA, a key IT governance tool, plays an active role in strategic business planning. Effective EA requires managing standards and promoting best practices in architecture.
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Evolving Your Identity Management Program
by SearchSecurity.com
October 29, 2009
- (Free Research) This collection of slides from the Information Security Decisions Conference presents an overview of how to utilize an identity management program to improve efficiency and reduce the disruptive effects of change. Learn about the role of IdM solutions, the benefits of IdM maturity, and how to attain IdM maturity.
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Seven Tips for Profiting from Lean Times with CRM
by Oracle Corporation
January 26, 2009
- (Free Research) With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
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Presentation Transcript: Best Practices in Selecting a SAP Managed Hosting Provider
by Freudenberg IT
June 16, 2009
- (Free Research) In this presentation transcript, Michael Dortch, Founder and Lead Analyst of DortchOnIT.com, explains what to look for in an SAP managed hosting provider including how to determine your organization's requirements and how to evaluate potential providers.
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Best Practices for Securing Web 2.0
by Patriot Technologies, Inc.
June 01, 2009
- (Free Research) This white paper was designed with the aim of revealing, understanding, analyzing, and presenting the predominant issues relating to the adoption of Web 2.0 technologies in the corporate environment.
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Increase Profits and Customer Satisfaction in the Communications Industry
by Infor CRM
December 05, 2008
- (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
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Winning the Performance Battle: Standardizing Best Practices with Technology
by Oracle Corporation
March 01, 2009
- (Free Research) This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.
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Best Practices for SAP Upgrades & Migrations with HP and Novell
by Hewlett-Packard Company
October 02, 2009
- (Free Research) Join experts from HP and Novell in this webcast as they discuss how to empower your SAP solutions, deliver the right information to the right people at the right time, and execute upgrades and migrations successfully.
(WEBCAST)
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Using Configuration Audit & Control to Meet Compliance and Improve Operations
by Tripwire, Inc.
September 2008
- (Free Research) CAPITAL Card Services wanted a solution that could help automate compliance, improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%.
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Optimizing Managed Service Delivery With Secure Application Acceleration
by Blue Coat
December 2008
- (Free Research) This whitepaper will examine the trends and challenges associated with web-based services and MSPs, and will identify the best way to optimize network and application performance and security. We will look at today's best practices and examine how Blue Coat Systems is addressing requirements with an integrated solution.
(WHITE PAPER)
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HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information
by Lumension
August 2008
- (Free Research) Learn how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension solutions to improve your overall security posture.
(WHITE PAPER)
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5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
by LogMeIn, Inc.
September 2009
- (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
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Seven Ways ITIL Can Help You in an Economic Downturn
by BMC Software, Inc
June 2009
- (Free Research) IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
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Market Report: Best Practices and Cost Reduction Strategies for Today’s Virtualized Data Centers
by VKernel
August 2009
- (Free Research) This paper addresses the fact that server virtualization is still a relatively new technology undergoing rapid development and innovation. While creating a virtual machine is relatively simple, the underlying complexity of the infrastructure and IT processes cannot be ignored.
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Next Generation Audio Conferencing
by Citrix Online
September 2009
- (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices.
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Voice, Video and Data Convergence: A best-practice approach for transitioning your network infrastructure
by Blue Coat
December 2008
- (Free Research) Enterprises everywhere want to quickly prepare their IT infrastructure to take full advantage of convergence. Is your company one of them? If so, you need a strategy that helps you quickly achieve benefits, with minimal investment and impact to your business processes. This white paper is a great place to start.
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