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SAP Solutions for SMBs: Making Better Decisions by Gaining Reliable Information from Integrated IT Systems

by SAP America Inc

January 2007 - (Free Research) Gain access to accurate information and visibility across your small to mid-sized company from efficient integrated IT systems - and use that information to make faster, smarter decisions.

(WHITE PAPER)

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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability

by SAP America Inc

September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.

(WHITE PAPER)

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Open, Manage, and Accelerate SSL Encrypted Applications

by Blue Coat

September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.

(WHITE PAPER)

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Creating Enduring Customer Relationships

by Oracle Corporation

June 2009 - (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.

(WHITE PAPER)

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International Marketing Company Gains Quick and Easy Messaging Disaster Recovery

by Microsoft

August 2007 - (Free Research) This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services.

(CASE STUDY)

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Infor CRM Epiphany for Insurance

by Infor CRM

July 2009 - (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.

(BROCHURE)

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Infor CRM Epiphany for Hospitality

by Infor CRM

July 2009 - (Free Research) Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.

(BROCHURE)

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Infor Permission-based Marketing Campaigns

by Infor CRM

July 2009 - (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.

(PRODUCT DEMO)

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Increase Your Returns Using Event-Based Marketing

by Infor CRM

July 2009 - (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

(WHITE PAPER)

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Enhance Customer Loyalty through Higher Responsiveness

by Oracle Corporation

April 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.

(WHITE PAPER)

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Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses

by SAP AG

October 2009 - (Free Research) The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.

(WHITE PAPER)

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EC Suite Proactively Eliminates Critical Vulnerabilities to Mitigate Business Risk

by Lumension

January 2009 - (Free Research) EC Suite's preventive security approach has yielded a stronger security profile against malicious attacks, reduced overall IT and security operational expenses, and enhanced operational efficiencies.

(WHITE PAPER)

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e-Learning Best Practices as You Begin Your Research into Learning Management Systems

by SyberWorks, Inc.

March 2008 - (Free Research) The e-Learning industry has grown tremendously since the early days of computers and the Internet. This white paper will provide some basic information to help you as you begin your research into e-Learning and learning management systems.

(WHITE PAPER)

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Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT

by Webmetrics, a Neustar service

November 2009 - (Free Research) This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.

(WHITE PAPER)

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Business-Ready Security: Information Protection Solution

by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research) The Information Protection solution automatically discovers, protects, and manages confidential information throughout your organization by integrating with your existing platforms and applications.

(DATA SHEET)

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Creating Business Value Through Better Collaboration

by Microsoft Corporation India Pvt Ltd

December 2005 - (Free Research) Microsoft collaboration technologies can help companies provide workers with integrated communications, collaborative workspaces, access to information and people, and people-driven processes. Read this paper to learn more.

(WHITE PAPER)

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A Guide to Cyber Crime Security in 2010

by eEye Digital Security

November 2009 - (Free Research) Internet crime is easy to commit, highly lucrative, and largely under-policed. The cyber crime economy is a vibrant, worldwide market that is spreading at an alarmingly dangerous rate. This whitepaper will cover trends behind internet vulnerabilities as well as the methods and solutions available today to help combat this pandemic.

(WHITE PAPER)

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Legal Discovery and Your Messaging Environments: What's Important and Why!

by Unify

November 2009 - (Free Research) In this webcast, learn how Lotus Notes Administrators play an important role in legal discovery. Find out how archiving systems can help meet compliance standards and gain an understanding of business requirements around e-discovery. Discover how to make sure your company’s information is properly archived

(WEBCAST)

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Keeping Notebooks Past Their Prime: A Study of Failures and Costs

by Dell, Inc. and Intel

April 2009 - (Free Research) The purpose of this research report is to analyze the failure rates and associated costs for enterprise-class notebook computers deployed in businesses.

(ANALYST REPORT)

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PODCAST: Developing a Successful Proof-of-Concept for a Virtual Desktop Pilot