Ecommerce Definition E Commerce - E-business Guide Results for Ecommerce Definition E Commerce (Page 4)
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The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation
by Pivotal CRM, a CDC Software solution
October 19, 2009
- (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
(WHITE PAPER)
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TransMontaigne, Inc. Propells Its Processing with ReadSoft’s AP Automation Solution inside of SAP
by ReadSoft
October 13, 2009
- (Free Research) With its new AP automation solution, TransMontaigne redefined its accounts payable parameters, ultimately expanding its potential for growth and success.
(CASE STUDY)
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Sun Business Intelligence Solution for Web Infrastructure
by Sun Microsystems, Inc.
October 09, 2009
- (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.
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Choosing a Standard for BI and Reporting: Simplify the IT Environment Reduce Your TCO Increase Your ROI
by IBM
January 05, 2009
- (Free Research) The reasons driving standardization in BI and reporting are core to every company—cutting costs, boosting revenue, and increasing profits. IBM Cognos 8 BI lets business users move among capabilities in a guided way, get the answers they seek, and collaborate while giving IT complete control over the BI environment.
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Unified communications and collaboration in action
by IBM
October 05, 2009
- (Free Research) Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.
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Top 6 Reasons to Choose IBM for Collaboration
by IBM
October 05, 2009
- (Free Research) IBM has been leading the charge for smarter collaboration solutions for the past 20 years. Learn about the expereince and expertise IBM can bring to your busniess.
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Video White Paper: Seven Tips for Profiting from Lean Times with CRM
by Oracle Corporation
June 10, 2009
- (Free Research) The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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IT Governance in an IBM Lotus Software Environment
by Sherpa Software
January 16, 2009
- (Free Research) This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.
(IT BRIEFING)
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Using Configuration Audit & Control to Meet Compliance and Improve Operations
by Tripwire, Inc.
September 2008
- (Free Research) CAPITAL Card Services wanted a solution that could help automate compliance, improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%.
(CASE STUDY)
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Increasing ROI with Data Services
by Oracle Corporation
August 2008
- (Free Research) This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI.
(WHITE PAPER)
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Creating Enduring Customer Relationships
by Oracle Corporation
June 2009
- (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
(WHITE PAPER)
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Differentiate Your Company with Complete CRM
by Oracle Corporation
June 2009
- (Free Research) This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
(WHITE PAPER)
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Surviving and Thriving in the Customer-Driven Age
by Oracle Corporation
September 2008
- (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
(WHITE PAPER)
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Microsoft Office SharePoint Server 2007
by Microsoft
September 2009
- (Free Research) Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight.
(WHITE PAPER)
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Podcast- Computing as a Service- New Models for Scaling Your Online Business
by Rackspace Hosting & Limelight Networks
September 2009
- (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.
(PODCAST)
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Infor CRM for Travel & Leisure
by Infor CRM
July 2009
- (Free Research) Enterprising companies in travel and leisure are using Infor CRM for Travel and Leisure to create a continuous customer dialogue and deliver the highest impact offers at the moment of interaction across business units and channels.
(BROCHURE)
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Infor CRM Epiphany for Insurance
by Infor CRM
July 2009
- (Free Research) The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
(BROCHURE)
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Infor CRM Epiphany for Hospitality
by Infor CRM
July 2009
- (Free Research) Infor CRM Epiphany for Hospitality provides the integrated marketing, customer service, and analytics capabilities hotels, casinos, and other hospitality companies need to deliver exceptional service at every touch point.
(BROCHURE)
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Infor Permission-based Marketing Campaigns
by Infor CRM
July 2009
- (Free Research) Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
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Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it.
(CASE STUDY)
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Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.
(CASE STUDY)
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Empower Your Consumer Research Department with Predictive Analytics
by SPSS Inc. Worldwide Headquarters
May 2009
- (Free Research) In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS.
(CASE STUDY)
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Who Are My Best Customers?
by SPSS Inc. Worldwide Headquarters
February 2009
- (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
(WHITE PAPER)
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway
by Websense, Inc.
June 2009
- (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
(WHITE PAPER)
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Why Enterprise Application Search (EAS) Is Crucial To Your ERP System
by IFS
June 2009
- (Free Research) There are plenty of appliances that provide Google-like enterprise search but these tools are no replacement for true enterprise application search. This white paper explains the difference between these technologies and how they can help or harm your company.
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