This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system.

Today's fiscal awareness is putting pressure on companies to cut costs wherever possible in order to maximize profitability by shortening "order-to-cash" and "procure-to-receive" cycles (invoices, sales orders, purchase orders etc.) while increasing business process efficiency. One area commonly overlooked is the manual delivery (mail and/or fax) of these SAP created documents. Regardless of volume, time of day or medium used, companies need the ability to automate the delivery of business-critical documents to customers and vendors.