In this expert podcast, Gartner VP Michele Cantara explains why many companies are turning to business process management (BPM) to automate processes, optimize workflows and improve operational efficiency and agility. Listen in and you'll learn:

• The main challenges for companies deploying BPM
  
• How much more efficient BPM makes these organizations
  
• How BPM as a discipline relates to business process automation
  
• What kinds of technologies are most commonly used to support BPM initiatives