Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

For outsourcing, it focuses on geographic trends and the approaches that many midsized organizations are taking. One is most certainly domestic, for small or specialized projects or organizations without the wherewithal to manage complex offshore contracts. Another is exploring options beyond India, which though still the leader continues to face labor shortage and other challenges.